Privacy Policy

This Privacy Policy explains how SosoTasks (owned and operated by Mr. Web Tech Solutions, Nigeria) collects, uses and protects your personal information when you use our platform, website or services. By creating an account or using SosoTasks, you agree to the practices described here.

1. Who We Are

SosoTasks is a social media task marketplace. Posters (employers) publish simple tasks such as follows, likes, shares, comments and subscriptions on Instagram, Facebook and TikTok. Earners (workers) complete those tasks and get paid in naira. This Policy applies to everyone who uses the platform.

2. Information We Collect

We collect information that you give us directly and information that we gather when you use the platform:

Account information — your name, email address, phone number, password and profile details.
Payment information — bank account details you provide for withdrawals, and payment details used to fund your wallet.
Task activity — the tasks you post or complete, your screenshots and links submitted as proof of work, and your earnings history.
Communication — messages you send us or send through the platform.
Device and usage data — your IP address, browser type, device type and pages you visit, collected automatically to keep the platform secure and improve our service.

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

Creating and managing your account.
Matching you with tasks and processing payments for completed work.
Reviewing the proof you submit so tasks can be approved or rejected fairly.
Processing deposits and withdrawals, including our service charges.
Sending you important account updates, payment notifications and support messages.
Preventing fraud, abuse and fake accounts.
Improving our website, features and customer experience.
Complying with legal and regulatory requirements.

4. Sharing Your Information

We never sell your personal information. We share it only where it is necessary to run the platform:

Payment processors — such as Paystack, to process deposits and withdrawals. They handle your details under their own privacy policies.
Service providers — companies that help us host, maintain and improve the platform.
Other users — only what is needed for the service to work, such as the proof you submit when you complete a task.
Legal authorities — when we are required to do so by law, or to protect our rights and the safety of our users.

5. Data Security

We protect your information using secure connections, restricted access and sensible security practices. No method of transmission or storage is 100% secure, so while we work hard to safeguard your data, we cannot guarantee absolute security. Please keep your password private and never share your account.

6. Data Retention

We keep your information for as long as your account is active, or as long as we need it to provide our services, resolve disputes, prevent fraud and meet legal obligations. When information is no longer needed, we delete or anonymise it.

7. Your Rights

You can update or correct your account information at any time in your profile settings. You may also contact us to request a copy of the data we hold about you, ask for corrections, or ask us to delete your account and data. We will respond within a reasonable time.

8. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences and understand how the website is used. You can disable cookies in your browser, although some features may not work properly without them.

9. Children's Privacy

SosoTasks is intended for people who are 18 years old or older. We do not knowingly collect personal information from children under 18. If you believe a child has given us their information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the date on this page and, where appropriate, notify you. Continued use of SosoTasks after changes take effect means you accept the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at support@sosotasks.com.